So that thing I had to check at 11, it still wasn't working. I checked again at 1115, and by this time was real suspicious. So I check with the bosslady, and she calls the head of TS, and they're already aware(!). Luckily, its a quick fix, and the thirty or so I did are queued and should be fully working later today or tomorrow. And I was just on the phone with a customer for 20 minutes walking them through something that I didn't even think I knew. I'm impressed with myself. I'm not as clueless as I think.